COMPUTER SUPPORT
WHAT CAN I DO?

ALL THINGS PC

Desktop repairs encompassing all parts of the pc including motherboards, hard drives, dvd drives etc.
Laptop repairs - the same as above and also cracked screens and damaged keyboards.

DATA RECOVERY

Problems with your Laptop or PC/Mac and need to get the data? Unless there is some major physical damage, I have a good track record of recovering data.

INTERNET SUPPORT

 I can liase with ISPs such as SFR or Orange to assist in;
Assisting with connection problems | Setting up new lines | Setting up connections whether it be Broadband or Satellite

CABLING

I can run/terminate; 
Telephone cabling | Network cabling | Satellite cabling

TECH-FEST!

Basically, if its technical, whether it be programming your internet tv, connecting game consoles, setting up mobile phones and so much more, then it's in my scope.

 I have experience with most operating systems and keep up to date with any current changes/additions to the IT world.

 I can offer two methods of help either remotely (in the case of a software problem) or a home visit.

 Remote Access (per hour @ €25.00)

 I can connect to your computer and control it as if I was sitting in front of the screen either using remote software that comes with Microsoft Windows or similar.. I can then examine your computer and solve whatever problems there may be.

 *This requires some intervention from the user so no unauthorised access can occur.

 Home Visit in the Poitou Charente - 45€ for the first hour ( minimum hourly charge ) then €30 thereafter.

 If a remote access is not possible, then I can conduct home visits. I am based in department 79 of France and travel to the border departments.

 I can travel to your location and have many tools to be able to inspect/repair the computer onsite. I can also call any internet providers (such as Orange or SFR for example) to resolve connectivity issues.

 Longer fixes such as trojan removals can take place at my office and the pc returned thereby saving on-site hourly costs.

 


ADDRESS

Rob Smith IT
79120 Lezay
France

CONTACT
Email: rob@robsmith-it.com
Phone:+33( 0)7 86 27 25 51